About Us

Welcome to Crisis Linguistics

Crisis Linguistics by Somsagt AS is dedicated to revolutionizing communication in various professional settings.
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Bård Fossli Jensen at the flip chart during the 113 project days in Førde
Elin Rugnes Andersen listening in a conversation with participants

In the photos: (Somsagt), (Somsagt) · Photo: Bengt Gabrielsen

Crisis Linguistics

Experience the same effective techniques used in emergency calls to the 113 emergency number. Achieve better outcomes and ensure exceptional client experiences with our innovative communication solutions.

Out vision

Our vision is to transform how employees think, feel, and act in their professional roles. We provide specialized training in conversation skills to achieve better communication outcomes, regardless of the industry.

Our scalable programs are based on solid research traditions and are adaptable to meet the needs of diverse work environments.

Read about the research behind the courses →Contact us
Morten Brandt, thoughtful, hand under his chin

In the photo: (Somsagt) · Photo: Morten Qvale

Meet the team

Portrait of Bård Fossli Jensen

Bård

Fossli Jensen

CEO, paediatrician, PhD in medical communication

Portrait of Elin Rugnes Andersen

Elin

Rugnes Andersen

Project manager, MPharm

Portrait of Morten Brandt

Morten

Brandt

Senior consultant and speaker

Our History

How it all went

We want our healthcare services to deliver the best medical treatment - with the correct use of resources - at all levels. Training provides skills in helping people in a difficult situation.

Arendalsuka 2026

We gave the audience insight into how the simulator is now used at a 113 emergency dispatch centre – and how the financial sector is adopting the same technology to train employees to meet vulnerable customers facing financial hardship.

2026.

The idea of offering Crisis Linguistics to other industries takes form

The most effective communication skills, offered to other fields where employees meet strong emotions and challenging conversations and situations.

2025.

What they say about us

4.72

out of 5 average score from 148 course evaluations (2025)

«Somsagt delivers the gold standard in communication training for our hospitals.»
Bent Høie · Minister of Health and Care Services, Norway, 2013–2021Translated from Norwegian

Our Collaboration Partners

RescueVoice Pro – research and development

  • Logo: Supported by the Research Council of Norway
  • Logo: SoftwareOne
  • Logo: Akershus University Hospital
  • Logo: Oslo University Hospital
  • Logo: OsloMet
  • Logo: University of Oslo
  • Norwegian Cardiac Arrest Registry

Collaboration

  • Logo: Helse Sør-Øst
  • Logo: Norwegian Directorate of Health
  • Logo: Norwegian Medical Association
  • Logo: Academy of Communication in Healthcare
  • Logo: Kirkens SOS
  • Logo: Duke Cancer Institute
The 113 project team visiting the emergency call centre in Førde

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The research team of the 113 project RescueVoice Pro visiting the emergency medical communication centre in Førde. The project is supported by the Research Council of Norway and led by Somsagt (project leader Bård Fossli Jensen) in collaboration with SoftwareOne, Akershus University Hospital, Oslo University Hospital, OsloMet, the University of Oslo, the Norwegian Cardiac Arrest Registry and emergency medicine specialists.From left: (SoftwareOne), (Somsagt), (Somsagt), (SoftwareOne), (Somsagt), (Ahus), (SoftwareOne), · Photo: Bengt Gabrielsen